Help centre

Frequently asked questions.

Answers about booking professionals, our spaces, staffing and the HandyPros app.

How do I book a professional?

Open app.handypros.ng (or the HandyPros app), sign in with your phone number, Google or email, choose a service and follow the steps. It takes a few minutes.

How are professionals verified?

Before joining, professionals go through identity and address checks, have their certifications and references reviewed, and complete HandyPros training.

When is the professional paid?

Your payment is held securely when you book and released after the job is completed. If there is a problem, you can report it and payment stays on hold while support reviews it.

Can I book the same professional again?

Yes. Rebook from a completed job in one tap, or set up a recurring booking.

I am a skilled professional. How do I join?

Tap “Become a Professional”, create your account and complete verification and training in the app. Once approved you start receiving job requests.

HandyPros Hospitality

Visit Hospitality →
How do I book a stay?

Visit app.handyproshospitality.ng to browse and book, or send us an enquiry and the team will help you plan.

Can you arrange transport as well as accommodation?

Yes. Airport pickups, car rentals with or without a driver, and private jet charters can be arranged with your stay.

Do you handle corporate retreats?

Yes. Tell us the group size, dates and goals, and we will put together accommodation, venues, transport and activities.

Can I make special requests?

Of course. Our concierge team handles reservations, celebrations and other requests before and during your stay.

HandyPros Studio

Visit Studio →
How do I book the studio?

Fill in the form on this page with your project, preferred date and what you need, and the team will confirm availability and next steps.

Can you provide production support?

Yes. Tell us in your enquiry what you need and we will include it in your session plan.

What is the Artist Amplification Program?

A HandyPros Studio programme supporting emerging artists with recording, release and promotion. Send an enquiry to find out how to apply.

HandyPros Training Room

Visit Training Room →
Can I book for just half a day?

Yes — we offer full-day, half-day, and multi-day packages.

Is catering included?

Catering is available as an add-on. Let us know your preference when booking.

Can I live-stream my event to remote attendees?

Yes — the room includes a dedicated live-streaming camera, so in-person and online attendees can both be part of your session.

How far in advance should I book?

We recommend booking at least 3–5 days ahead, though we do accommodate urgent requests when slots are open. A deposit is what actually locks your date — availability can change until then.

Do you provide a facilitator or is it venue-only?

Venue and equipment are provided as standard. Facilitation support can be arranged on request.

Can I see the room before I commit?

Yes — book a free walkthrough. No pressure, no payment required, just come see it for yourself.

What happens if I need to reschedule?

Contact us as early as possible — we'll do our best to move your booking to a new available date.

HandyPros Conference Room

Visit Conference Room →
Can I rent by the hour?

No, we only offer half-day/full-day rates.

Is video conferencing equipment included?

Yes, our rooms support screen sharing and video calls.

Can I view the room before booking?

Yes, a walkthrough can be arranged — contact us to schedule one.

What's the maximum number of people the room holds?

Up to 10 people comfortably in boardroom-style seating.

Do you offer refreshments during meetings?

Yes, tea/coffee and light refreshments are available as an add-on.

HandyPros B2B Professionals

Visit B2B Professionals →
How fast can workers be deployed?

For urgent requests, we can deploy within 48 hours depending on role and location.

How many candidates do I get to choose from?

Up to 5 qualified candidates per role — you make the final decision, not us.

Are your workers background-checked?

Yes, all workers go through identity and background verification before deployment.

What types of roles can you fill?

Drivers, artisans, cleaners, security personnel, technicians, warehouse/factory staff, and general labor.

Can I hire for a short-term project only?

Yes, we support short-term, project-based, and long-term staffing needs.

What happens if a worker doesn't show up or underperforms?

We replace the worker at no additional fee within 30 days of placement, for any verifiable performance reason — a new candidate within 72 hours.

Do you handle payroll and documentation?

Documentation is handled on our end; payroll arrangements depend on your chosen engagement model — we'll walk you through options.

Still have a question?

Our team is happy to help.